SERVPRO of Lodi - Customer Review

8/17/2021 (Permalink)

I would go 10 Stars..... honestly!  About a month ago I called in to have them come out because we had a small over flow in our master bathroom.  My spouse and I cleaned it up and dried it ourselves but I wanted to make sure we got it good enough to prevent mold.  Perry came out and confirmed we did great work and there were zero concerns with potential mold.  I got an estimate for future carpet cleaning and knew this was my go to company for anything they do.

..... well ..... the past Saturday I came home and opened our garage door to water dripping from the bottom of it and flowing from our laundry room door.  My spouse was home and our water out hose disconnected from the washer and went everywhere.  I was so mind blown I didn't even know where to start so I went straight to our breaker box and killed everything while my mind kept racing.  Honestly, I couldn't remember the name of the company that came last month but I remembered Perry so I searched yelp again looking for the highest ranked business in the area and called.  When the call was answered they asked how they can help and I literally asked " do you have a Perry with this company "?  She said yes but he is unavailable at the moment can we get the next available tech to help?  I said yes please as long as I know I'm with the right company I need someone out here as soon as possible...